Standard rates
Exterior-only home visit, standard$95
Exterior-only home visit, premium$115
Interior and exterior home visit, standard$115
Interior and exterior home visit, premium$135
Add-on exterior-only visit, standard$60
Add-on exterior-only visit, premium$80
Add-on interior and exterior visit, standard$70
Add-on interior and exterior visit, premium$90
One-off visit (a pipe drip or similar), in service area$125
Licensed showing$119
Unlicensed showing$79
Bill pay subscription$35 / mo + 10%
Custom work, 15-minute increments$50 / hr
Onboarding$95
Reactivation after stopping$95
See all 45 pre-priced standard services→Bill pay
$35 a month to enroll in professional housing-cost payment, plus a simple 10% of bills paid (for most but not all circumstances). Premium service waives the $35.
Membership terms
Pause or stop any time. Three-month minimum, $95 onboarding and $95 reactivation normally apply; all three are waived under the 2026 offer.
Standard or premium: why the prices differ
Standard service is mostly meant to get a relationship started for those who need a discounted service, and to generally make our support more widely available.
We charge the bare minimum that we can justify for the standard service, so we can't spend a lot of extra time sprucing up the many minor issues we come across on our visits. We found that often we would uncover small 20 minute jobs that warranted additional charges due to being pure, uncovered repair needs, but would leave and submit an estimate that required approval and added a lot of friction with little value. The premium package enables us to spend more time on site and handle minor issues such as replacing a blown down screen, blowing leaves out of a corner where they are piling up, or clearing a French drain after a big storm. Clearing fallen branches out of the driveway and generally taking steps to make homes look less vacant. Or, in some cases, we can reduce the number of trips needed for your landscaper. In general we actively look for minor ways that we can contribute and prove the value of our service, and we can do that without asking for additional funds.
Our premium package also includes estimate requests and bill payment services for no additional charge.
Member referrals
No fine print$60
credit per referral
or $40 payment
$250
on your 10th and 20th
or $150 payment
1 year
free at 30 referrals
or $700 payment
Refer a friend to Custom Home Services and get a $60 credit toward your own services, or a $40 payment, whichever you prefer. Your 10th and 20th referrals each earn a $250 service credit or a $150 payment. Your 30th earns a full year of base membership free (a $1,200 value) or a $700 payment.
A referral counts, and we pay it, once your friend has paid for and received their first home visit of any kind. Members will be able to track their referrals in the owner portal.
Base membership service is considered to be at least one visit per month.